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Frequently asked questions

FAQ

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Frequently Asked Questions

These are the most common questions our users ask about our service. We created this section to help you understand how everything works and answer any concerns you may have. If you need additional support, our team is always ready to assist you.
How far in advance should I book my Ethiopia tour?

We recommend booking at least 1 month in advance, especially during peak seasons (October to February), to secure your preferred dates and accommodations.

What are the must-see places in Ethiopia for first-time visitors?

Key highlights include Lalibela’s rock-hewn churches, the Simien Mountains, the Danakil Depression, Lake Tana and the Blue Nile Falls,Omo Valley and historic sites in Gondar and Axum.

What is included in your tour prices?

Our prices typically include accommodation, transportation, guided tours, entrance fees, and most meals. A detailed inclusions list is provided with each itinerary.

Do you offer payment plans or installment options?

Yes, we offer flexible payment plans. A deposit is required to confirm your booking, and the balance can be paid in installments.

How do I confirm my booking and make payment?

Once you select your tour, we’ll send a booking confirmation and payment link. You can pay securely online via credit card or bank transfer.

What standard of accommodation do you provide?

We offer comfortable 3- to 4-star accommodations as standard, with options to upgrade to luxury lodges or boutique hotels upon request.

Can you arrange luxury accommodation options?

Absolutely. We work with Ethiopia’s top luxury properties, especially in regions like Chebera elephant paw Lodge,Wenchi Ija Lodge, Gorgora Eco Lodge, the Simien Mountains, and Bale Mountain Lodge.

Can you accommodate solo travelers?

Yes, we welcome solo travelers and can offer both private tours and small group options.

What is the typical group size for your tours?

Not Limited

Can I extend my stay before or after the tour?

Yes, we can tailor your itinerary to include extra nights, excursions, or even visits to neighboring countries (Djibouti, Eritrea, Somaliland and South Sudan)

Can I combine Ethiopia with neighboring countries?

Definitely. We can create multi-country itineraries including Djibouti, Eritrea, Somaliland and South Sudan depending on your interests and visa requirements.

What incentive travel programs do you offer?

We offer customized team-building retreats, leadership journeys, and incentive packages designed to reward top performers with meaningful travel experiences.



What luxury amenities can you provide for corporate groups?

From executive transfers to private chefs, premium lodges, and VIP experiences, we tailor all details to your team’s preferences.

How does your company support local communities?

We partner with local guides, use community-run lodges, and contribute to cultural and environmental preservation projects.

What sustainable accommodations do you partner with?

We work with eco-lodges and hotels that follow sustainable practices in energy, waste, and community engagement.

What medical facilities are available during tours?

Major cities have hospitals and clinics; for remote areas, we carry first-aid kits and ensure quick access to medical help if needed.



Do you provide first-aid trained guides?

Yes, all our guides are trained in basic first aid and emergency response procedures.

Do your guides speak languages other than English?

Yes, we offer guides fluent in French, Spanish, German, and other languages upon request.

How do I contact Anbessa Travel for assistance?

You can reach us via email, phone, WhatsApp, or the contact form on our website. We also offer 24/7 emergency support during your tour.



What happens if my international flight is delayed?

Let us know as soon as possible — we’ll adjust your pickup and tour schedule accordingly at no extra cost where possible.

How do I know if my booking is confirmed?

You’ll receive a confirmation email and invoice once your deposit is received. You’ll also be assigned a personal travel coordinator.



Do you have a referral program?

Yes! Refer a friend and receive a discount on your next trip or a travel gift as a thank-you.



Do you offer loyalty discounts for returning customers?

We value our returning guests and offer special discounts, upgrades, or custom perks based on your travel history with us.



  • Reach Out Now

Feel free to contact us for a comprehensive analysis and assessment of your plan.

We are located at 22, BTRED Building (next to Meklit Bldg) 2nd Floor, Room A, Addis Ababa, Ethiopia

+251 930110 004

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We are purely B2B and work hard to develop long term relationships with our partners. We use our expert local knowledge to create a wide range of unique experiences that ensure that your clients see the very best that our country has to offer.

Destinations

  • Djibouti
  • Eritrea
  • Ethiopia
  • Kenya
  • Somaliland
  • Sudan

Leisure Travel

  • Birding Tours
  • Camping & Glamping Tours
  • Community based tourism
  • Cultural & Historical Tours
  • Halal Tours
  • Hiking and Trekking Tours
  • Photography Tours
  • Sea and Beach Tours
  • Special Interest Tours
  • Stopover Tours
  • Wildlife Tours

Corporate

  • Accomodation
  • Car Rental
  • Charter Flight
  • Concierge
  • MICE
  • Tours & Excursions
  • Transfers
  • Virtual Travel Experience

About

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